You never know what to expect when going into business. At some point, you will likely face issues with someone.
Even a single lawsuit can cause significant stress and take up a lot of your time and resources. While it can be challenging to handle business disputes, if you have planned for these, it will make the situation easier. Learn more about handling potential business disputes here.
Have a team to handle the situation
While you cannot ignore the problem, you must ensure your business can continue operating. The best way to do this is by choosing a few team members to handle the matter. This may or may not include you.
The rest of your workers will carry on and run the business as usual. Doing this also means you reduce the chance of making the situation worse.
Gather related information
You need to gather information related to the situation. For example, is the claim made by the other party true? Is it exaggerated?
It is important to get as much information as possible about the situation. The best way to have a solid defense is to gather all the facts related to the situation.
Review your contract
Business disputes are common. However, many of these issues are handled by the original contract you created. Be sure to outline dispute resolution options in every contract you have.
After taking the steps here, you should learn your legal options. For example, how likely is success if you take your case to court? In many situations, finding a way to compromise will be the best option and help you maintain your working relationship.